I understand that sometimes when you buy stuff online they don't always turn out like you had hoped. While I will do my best to inform you about the item some times it doesn't work out. Here is our return policy.
- Items are returned for store credit only.
- The customer is responsible for return shipping.
- Item(s) must be postmarked within 14 days of receipt. You MUST contact me before sending back to make sure your item is eligible for return.
- Returned items must be in original condition. Items must be unworn, unwashed, scent-free, and original tags attached. If items appear worn, have makeup or other stains, smell of smoke, pet or other odors, your return WILL NOT be accepted and will be returned to you at your expense.
- Damaged merchandise must be reported within 3 days of receiving items by emailing strongandbeautifulboutique@hotmail.com. S&B is not responsible for items that have been damaged once worn or washed.
- Excessive returns: If you return more than 3 items per month, you will be subject to a 15% restocking fee.
- NON-ELIGIBLE Items: Sale Items are not eligible for return.